A firm often performs this by producing a perceptual map, which denotes similar products produced in the same industry according to how consumers perceive their price and quality. From a product’s placing on the map, a firm would tailor its marketing communications to suit meld with the product’s perception among consumers, and its position among competitors’ offering.
Service businesses offer intangible goods or services and typically charge for labor or other services provided to government, to consumers, or to other businesses. Interior decorators, beauticians, hairstylists, make-up artists, tanning salons, laundromats, dry cleaners, and pest controllers are service businesses.
Owners may manage their businesses themselves, or employ managers to do so for them. Whether they are owners or employees, managers administer three primary components of the business’ value: financial resources, capital (tangible resources), and human resources. These resources are administered in at least six functional areas: legal contracting, manufacturing or service production, marketing, accounting, financing, and human resources.[citation needed]
Jobs for those specializing in print ads or other forms of traditional advertising may be limited as consumer behavior changes with the explosion of the web-based economy. Advertising and promotions managers who once worked exclusively with print ads will need to adapt strategies that encompass digital media as consumers spend more time online. Those who can navigate the digital world and who gain an understanding of its possibilities will have the best job prospects in the upcoming decade.
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A number of scholars and practitioners have argued that marketers have a greater social responsibility than simply satisfying customers and providing them with superior value. Instead, marketing activities should strive to benefit society’s overall well-being. Marketing organisations that have embraced the societal marketing concept typically identify key stakeholder groups such as employees, customers, and local communities. They should consider the impact of their activities on all stakeholders. Companies that adopt a societal marketing perspective typically practice triple bottom line reporting whereby they publish social impact and environmental impact reports alongside financial performance reports. Sustainable marketing or green marketing is an extension of societal marketing. [30]
Jump up ^ Hunt, Shelby D. and Goolsby, Jerry, “The Rise and Fall of the Functional Approach to Marketing: A Paradigm Displacement Perspective,” in Historical Perspectives in Marketing: Essays in Honour of Stanley Hollander, Terence Nevett and Ronald Fullerton (eds), Lexington, MA, Lexington Books, pp 35-37, sdh.ba.ttu.edu/Rise%20and%20Fall%20(88).pdf; Wilkie, W. L. and Moore, E.S., “Scholarly Research in Marketing: Exploring the “4 Eras” of Thought Development,” Journal of Public Policy and Marketing, Vol. 22, No. 2, 2003, p. 123; Constantinides, E., “The Marketing Mix Revisited: Towards the 21st Century Marketing,” Journal of Marketing Management, Vol. 22, 2006, pp 407-438,