In our last blog we focused on the values of agile marketing, and in this post we’ll explain how these values translate into benefits for yourself and your company. Agile marketing guru Jim Ewel touches on four of those main benefits. Benefits of agile marketing…
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A firm’s marketing macro-environment consists of a variety of external factors that manifest on a large (or macro) scale. These are typically economic, social, political or technological phenomena. A common method of assessing a firm’s macro-environment is via a PESTLE (Political, Economic, Social, Technological, Legal, Ecological) analysis. Within a PESTLE analysis, a firm would analyze national political issues, culture and climate, key macroeconomic conditions, health and indicators (such as economic growth, inflation, unemployment, etc.), social trends/attitudes, and the nature of technology’s impact on its society and the business processes within the society.
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Before you begin selling something, you need to know who you are selling to. When developing a general profile of your customers, you might want to define them by their demographic characteristics, such as:
For people to buy your product, they need to be aware of it, have a positive impression of it, and be convinced that they need or want it. There are a wide variety of tactics you can use to promote your product to prospective clients, including:
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The CEO of oilsands giant Suncor Energy Inc. says he’s confident new oil pipelines will be built after hosting Prime Minister Justin Trudeau at its newly opened Fort Hills oilsands mine in early April.
Marketing communications mix is used to reach, engage, provoke audience-centered conversations. It consists of 5 tools, which are 1)Advertising, 2)Sales & Promotion, 3)Public Relations, 4)Direct Marketing and 5)Personal Selling. The types of messages that are enhanced can be 1)Informational, 2)Emotional, 3)User-generated, or/and 4)Brand content. The last main component of MC mix is Media, which corresponds to the channel used to send the message. Media is divided into 3 categories, and these are media by 1)Form, 2)Source and 3)Functionality.
The process of marketing is that of bringing a product to market in which includes these steps: broad market research; market targeting and market segmentation; determining distribution, pricing and promotion strategies; developing a communications strategy; budgeting; and visioning long-term market development goals. Many parts of the marketing process (e.g. product design, art director, brand management, advertising, copywriting etc.) involve use of the creative arts.
Jump up ^ Fisk, R.P., Brown, W. and Bitner, M.J., “Tracking the Evolution of Services Marketing Literature, Journal of Retailing, vol. 41 (April), 1993; Booms, B. and Bitner, M. J. “Marketing Strategies and Organizational Structures for Service Firms” in James H. Donnelly and William R. George (eds), Marketing of Services, Chicago: American Marketing Association, 47–51; Booms, B. and Bitner, M. J. “Marketing Strategies and Organizational Structures for Service Firms” in James H. Donnelly and William R. George (eds), Marketing of Services, Chicago: American Marketing Association, 47–51
Jump up ^ Porcu, L., del Barrio-Garcia, S., and Kitchen, P.J., “How Integrated Marketing Communications (IMC) works? A theoretical review and an analysis of its main drivers and effects/ ¿Cómo funciona la Comunicación Integrada de Marketing (CIM)? Una revisión teórica y un análisis de sus antecedentes y efectos,” COMUNICACIÓN Y SOCIEDAD, Vol. XXV, Núm. 1, 2012, pp 313-348
Today’s marketers make use of a number of online tools and apps to keep track of projects, manage work flow, and streamline many sales and marketing tasks. Many use customer relationship management (CRM) tools to effectively manage leads and automate customer communications. Some of the most popular programs used in the industry today include:
Gleeson,, Patrick. “The Importance of Marketing for the Success of a Business.” Small Business – Chron.com, http://smallbusiness.chron.com/importance-marketing-success-business-589.html. 15 March 2018.
Marketing is important for all organizations, large or small, profit or not-for-profit, wholesaler or retailer. Typically they combine a strong analytical mind with a creative flair and an ability to connect and communicate with people.In this major you’ll learn how to conduct research to identify customer needs and to direct new product development, how to determine when and where products and services are needed by potential customers at appropriate prices, strategies to build strong brands, and how to communicate with consumers using new and traditional media. You’ll also explore how to adapt marketing to international markets and cultures. Understanding these foundational concepts will be advantageous for any business professional.
In order to determine what you should be selling, you must understand your target customer’s needs and then tailor your product to meet those needs. The more you are able to fulfill your customers’ expectations, the better the chances that they will buy from you, recommend you to others and come back again in the future.
The chief executive of the Alberta Balancing Pool has suddenly left the organization. And the electricity industry’s watchdog, the Market Surveillance Administrator (MSA), is still searching for a permanent head, seven months after the previous one left.
Successful companies don’t release products and then move on to new products. They stay involved with their current products, continually modifying and improving them. Apple has been particularly adept at this strategy, with frequent updates of existing software, backed by extensive, clear information releases about the updates. This keeps customers involved. Apple has one of the highest loyalty and customer satisfaction ranking among all major brands.
Such high attrition means that most of the dot-coms here today will be gone tomorrow. The business environment is already harsh, and competition is growing. —Ann Thayer, Chemical & Engineering News, 5 June 2000
This refers to how the product gets to the customer; the distribution channels and intermediaries such as wholesalers and retailers who enable customers to access products or services in a convenient manner. This third P has also sometimes been called Place, referring to the channel by which a product or service is sold (e.g. online vs. retail), which geographic region or industry, to which segment (young adults, families, business people), etc. also referring to how the environment in which the product is sold in can affect sales.
Patrick Gleeson received a doctorate in 18th century English literature at the University of Washington. He served as a professor of English at the University of Victoria and was head of freshman English at San Francisco State University. Gleeson is the director of technical publications for McClarie Group and manages an investment fund. He is a Registered Investment Advisor.
A firm using a sales orientation focuses primarily on the selling/promotion of the firm’s existing products, rather than determining new or unmet consumer needs or desires. Consequently, this entails simply selling existing products, using promotion and direct sales techniques to attain the highest sales possible. The sales orientation “is typically practised with unsought goods.”  One study found that industrial companies are more likely to hold a sales orientation than consumer goods companies.  The approach may also suit scenarios in which a firm holds dead stock, or otherwise sells a product that is in high demand, with little likelihood of changes in consumer tastes diminishing demand.
A firm employing a product orientation is mainly concerned with the quality of its own product. A product orientation is based on the assumption that, all things being equal, consumers will purchase products of a superior quality. The approach is most effective when the firm has deep insights into customers and their needs and desires derived from research and (or) intuition and understands consumers’ quality expectations and price they are willing to pay. For example, Sony Walkman and Apple iPod were innovative product designs that addressed consumers’ unmet needs. Although the product orientation has largely been supplanted by the marketing orientation, firms practising a product orientation can still be found in haute couture and in arts marketing. 
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There are many jobs that fall under the umbrella of digital marketing. One of the more common positions in this realm is a digital marketing strategist. Specific responsibilities will vary depending on the company, but a digital marketing strategist’s daily activities will likely include analyzing Google statistics, posting to social media, creating online marketing campaigns and employing search engine optimization (SEO) strategies to increase the online visibility of a company. Digital marketing strategists often focus on creating content and then measuring that content to assess its effectiveness.
Jump up ^ Berens, J.S., “The Marketing Mix, the Retailing Mix and the Use of Retail Strategy Continua,” Proceedings of the 1983 Academy of Marketing Science (AMS), [Part of the series Developments in Marketing Science], pp. 323–27
A firm often performs this by producing a perceptual map, which denotes similar products produced in the same industry according to how consumers perceive their price and quality. From a product’s placing on the map, a firm would tailor its marketing communications to suit meld with the product’s perception among consumers, and its position among competitors’ offering.
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“The benefit of traditional marketing is that you can reach a lot of people in your audience via print, radio, TV ads and outdoor advertising,” says Paige Arnof-Fenn, founder and CEO of Mavens & Moguls. She goes on to explain that this form of marketing can be expensive, which is why many companies have resorted to digital marketing tactics.
Jump up ^ Borden, N.H., “The Concept of the Marketing Mix,” Journal of Advertising Research, 1964, pp 2-7 and reprinted in: Baker, M.J. (ed), Marketing: Critical Perspectives on Business and Management, Vol. 5, Routledge, 2001, pp 3-4
The functional level relates to departments within the SBUs, such as marketing, finance, HR, production, etc. The functional level would adopt the SBU’s strategy and determine how to accomplish the SBU’s own objectives in its market.
Marketing degrees teach students how to analyze consumer demand and promote products to consumers. Marketing degrees allow students to work in many different areas; in fact, the flexibility of marketing degrees is one reason that they are so popular.
A trade union (or labor union) is an organization of workers who have come together to achieve common goals such as protecting the integrity of its trade, improving safety standards, achieving higher pay and benefits such as health care and retirement, increasing the number of employees an employer assigns to complete the work, and better working conditions. The trade union, through its leadership, bargains with the employer on behalf of union members (rank and file members) and negotiates labor contracts (collective bargaining) with employers. The most common purpose of these associations or unions is “maintaining or improving the conditions of their employment”. This may include the negotiation of wages, work rules, complaint procedures, rules governing hiring, firing, and promotion of workers, benefits, workplace safety and policies.
Is keyword targeting better than audience targeting? That’s the question Kirk Williams, owner of ZATO, a PPC Marketing agency and someone who’s been involved in paid search since 2010, will try and answer and sway you in the direction that keyword targeting offers better results….
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Industrial or B2B marketing needs to account for the long term contractual agreements that are typical in supply chain transactions. Relationship marketing attempts to do this by looking at marketing from a long term relationship perspective rather than individual transactions.
A distinction should be made between marketing research and market research. Market research pertains to research in a given market. As an example, a firm may conduct research in a target market, after selecting a suitable market segment. In contrast, marketing research relates to all research conducted within marketing. Market research is a subset of marketing research.
Developing a “we” bond between consumers and product, often by announcing the product first to a selected audience, and inviting consumers to participate in the development of the product or product launch.
Businesses often have important “intellectual property” that needs protection from competitors for the company to stay profitable. This could require patents, copyrights, trademarks, or preservation of trade secrets. Most businesses have names, logos, and similar branding techniques that could benefit from trademarking. Patents and copyrights in the United States are largely governed by federal law, while trade secrets and trademarking are mostly a matter of state law. Because of the nature of intellectual property, a business needs protection in every jurisdiction in which they are concerned about competitors. Many countries are signatories to international treaties concerning intellectual property, and thus companies registered in these countries are subject to national laws bound by these treaties. In order to protect trade secrets, companies may require employees to sign noncompete clauses which will impose limitations on an employee’s interactions with stakeholders, and competitors.
Many organizations and industries engage in marketing efforts in some shape or form. For example, a clothing company might want to launch a new advertising campaign, a consulting company might need to research what motivates shoppers to buy a particular product, or a charitable organization might need someone to orchestrate publicity to raise awareness for a particular cause. All of these marketing needs can be fulfilled by those in various marketing careers. Learn more about those marketing careers and the educational paths to get there.
Depending on career goals and overall ambition, a graduate degree may be needed. This is especially true for those at upper level management and leadership positions, such as chief marketing officers or vice president of sales. While there are marketing graduate degrees, a graduate degree like a Master of Business Administration (MBA) is highly advisable to get to the very top of the ladder. Other graduate marketing degrees are more focused on a specific aspect of marketing, such as digital marketing and marketing management. For other positions, such as researcher or professor, a PhD could be recommended.